- TripNest service charges and support fees attached to a completed flight request may be non-refundable after the first 24 hours, unless the final airline or travel provider rules state otherwise.
- Cancellation requests made after 24 hours are handled according to the fare rules of the airline or supplier involved. Airline penalties, fare differences, or provider charges may apply.
- Some tickets may be eligible for cancellation within 24 hours of booking, but this depends on airline policy, route, fare type, ticketing status, and supplier rules.
- If a traveler does not show up for a flight, the ticket may become fully non-refundable and the remaining value may be forfeited by the airline.
- Name changes, passenger substitutions, and major itinerary edits are usually restricted by airline policy and may not be allowed after ticketing.
- Low-cost carrier tickets, promotional fares, basic fares, and close-in departure fares may carry stricter cancellation and refund conditions.
Hotel, car, transfer, and add-on service bookings may follow separate cancellation rules. Any refund eligibility for those services depends on the individual supplier policy shown during the booking process.
All flight cancellation or refund requests should be submitted through TripNest support so the request can be reviewed with the airline or travel provider. A refund request can move forward only when the fare rules, supplier policy, and ticket status permit cancellation or refund processing.
- The request must be made by the traveler or authorized booking contact using accurate trip details.
- The traveler must not be marked as a no-show by the airline unless the airline policy still permits partial value recovery.
- TripNest may contact suppliers to request waivers when possible, but waiver approval is not guaranteed.
We cannot promise an exact refund processing timeline because airlines and suppliers review requests at their own pace. After TripNest receives your cancellation request, you may receive an acknowledgement confirming that the request has been logged. This acknowledgement does not guarantee that a refund will be approved.
If the airline or supplier approves a refund, the amount credited may be reduced by airline penalties, supplier charges, fare differences, payment processing costs, or applicable TripNest service fees. Refunds, when approved, are generally returned to the original form of payment and may take several billing cycles depending on the bank, card issuer, airline, and supplier workflow.
TripNest recommends reviewing fare rules, baggage conditions, change restrictions, cancellation windows, and refund eligibility before completing any booking. For help with a cancellation or exchange request, contact TripNest support with your route, travel date, passenger name, and booking reference.